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var(--border);border-radius:14px;box-shadow:0 4px 18px rgb(20 25 30 / .05);transition:border-color 0.2s,box-shadow 0.2s;padding:4px 12px 4px 18px}.faq-search-box:focus-within{border-color:var(--primary);box-shadow:0 0 0 3px rgb(255 152 0 / .16),0 6px 22px rgb(20 25 30 / .07)}.faq-search-icon{display:flex;align-items:center;justify-content:center;color:var(--muted);flex-shrink:0;margin-right:12px}.faq-search-input{width:100%;border:none;outline:none;font-size:15px;color:var(--text);background:#fff0;padding:12px 0;font-family:inherit}.faq-search-input::placeholder{color:#9aa0a6;font-size:14.5px}.faq-search-clear{background:#fff0;border:none;cursor:pointer;color:var(--muted);padding:6px;display:none;align-items:center;justify-content:center;border-radius:50%;transition:background 0.2s,color 0.2s}.faq-search-clear:hover{background:#f0f2f5;color:var(--text)}.faq-search-clear.visible{display:flex}.faq-quick-tags{display:flex;align-items:center;justify-content:center;flex-wrap:wrap;gap:8px;margin-top:14px;font-size:12.5px;color:var(--muted)}.faq-quick-tags span.label{font-weight:600;color:var(--muted)}.faq-tag-chip{background:#fff;border:1px solid var(--border);border-radius:12px;padding:4px 11px;font-size:12px;color:var(--text);text-decoration:none;cursor:pointer;transition:all 0.2s ease}.faq-tag-chip:hover{border-color:var(--primary);color:var(--primary-dark);background:var(--primary-soft)}.faq-nav-wrap{margin:32px 0 24px;display:flex;justify-content:center}.faq-categories{display:flex;align-items:center;gap:10px;flex-wrap:wrap;justify-content:center;padding:4px}.faq-cat-pill{background:#fff;border:1px solid var(--border);color:var(--text);font-size:13.5px;font-weight:600;padding:9px 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0.2s}.faq-expand-all-btn:hover{background:var(--primary-soft)}.faq-list{max-width:820px;margin:0 auto}.faq-item{background:#fff;border:1px solid var(--border);border-radius:var(--radius);margin-bottom:12px;box-shadow:0 2px 8px rgb(20 25 30 / .03);transition:border-color 0.2s,box-shadow 0.2s;overflow:hidden}.faq-item:hover{border-color:#d8dcde;box-shadow:0 4px 14px rgb(20 25 30 / .05)}.faq-item.open{border-color:rgb(255 152 0 / .5);box-shadow:0 4px 20px rgb(255 152 0 / .09)}.faq-item.hidden{display:none}.faq-question-btn{width:100%;text-align:left;background:#fff0;border:none;padding:18px 22px;display:flex;align-items:center;justify-content:space-between;gap:16px;cursor:pointer;font-family:inherit;transition:background 0.2s}.faq-question-btn:hover{background:#fafbfc}.faq-question-content{display:flex;align-items:center;gap:12px;flex:1}.faq-question-text{font-size:15.5px;font-weight:700;color:var(--text);line-height:1.4}.faq-item.open .faq-question-text{color:var(--primary-dark)}.faq-cat-badge{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.5px;color:var(--muted);background:#f1f3f5;padding:3px 9px;border-radius:6px;white-space:nowrap;flex-shrink:0}.faq-icon-arrow{display:flex;align-items:center;justify-content:center;width:32px;height:32px;border-radius:50%;background:#f5f6f8;color:var(--muted);flex-shrink:0;transition:transform 0.25s cubic-bezier(.4,0,.2,1),background 0.2s,color 0.2s}.faq-item:hover .faq-icon-arrow{background:#ebedf0;color:var(--text)}.faq-item.open .faq-icon-arrow{transform:rotate(180deg);background:var(--primary-soft);color:var(--primary-dark)}.faq-answer-collapse{display:none;padding:0 22px 20px;border-top:1px solid #f2f4f6;animation:faqFadeIn 0.25s ease-out}.faq-item.open .faq-answer-collapse{display:block}@keyframes faqFadeIn{from{opacity:0;transform:translateY(-4px)}to{opacity:1;transform:translateY(0)}}.faq-answer-body{padding-top:16px;font-size:14.5px;line-height:1.68;color:#40454a}.faq-answer-body p{margin:0 0 12px}.faq-answer-body p:last-child{margin-bottom:0}.faq-answer-body ul,.faq-answer-body ol{margin:10px 0 14px 20px;padding:0}.faq-answer-body li{margin-bottom:6px}.faq-answer-body strong{color:var(--text)}.faq-note-box{background:#f8fafc;border-left:3px solid var(--primary);border-radius:0 8px 8px 0;padding:10px 14px;margin:12px 0 6px;font-size:13.5px;color:#475569}.faq-empty-state{display:none;text-align:center;padding:50px 20px;background:#fff;border:1px dashed var(--border);border-radius:var(--radius);max-width:820px;margin:0 auto}.faq-empty-state.visible{display:block}.faq-empty-icon{width:60px;height:60px;border-radius:50%;background:#f5f6f8;color:var(--muted);display:inline-flex;align-items:center;justify-content:center;margin-bottom:16px}.faq-empty-state h3{font-size:18px;margin:0 0 8px;color:var(--text);font-weight:700}.faq-empty-state p{color:var(--muted);font-size:14px;margin:0 0 18px;max-width:440px;margin-left:auto;margin-right:auto}.faq-reset-btn{display:inline-flex;align-items:center;gap:6px;background:var(--primary);color:#fff;border:none;padding:9px 18px;border-radius:8px;font-weight:600;font-size:13.5px;cursor:pointer;transition:background 0.2s}.faq-reset-btn:hover{background:var(--primary-dark)}.faq-support-section{max-width:820px;margin:50px auto 0}.faq-support-card{background:#fff;border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);padding:32px;text-align:center;position:relative;overflow:hidden}.faq-support-card::before{content:'';position:absolute;top:0;left:0;right:0;height:4px;background:linear-gradient(90deg,var(--primary),#ffa726,#ffb74d)}.faq-support-header h2{font-size:22px;font-weight:800;margin:0 0 8px;color:var(--text);letter-spacing:-.4px}.faq-support-header p{color:var(--muted);font-size:14px;max-width:520px;margin:0 auto 24px;line-height:1.55}.faq-support-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}.faq-channel-card{background:#fafbfc;border:1px solid var(--border);border-radius:12px;padding:16px 14px;text-decoration:none;display:flex;flex-direction:column;align-items:center;text-align:center;transition:all 0.2s ease}.faq-channel-card:hover{background:#fff;border-color:var(--primary);transform:translateY(-2px);box-shadow:0 6px 18px rgb(0 0 0 / .05)}.faq-channel-icon{width:44px;height:44px;border-radius:50%;display:flex;align-items:center;justify-content:center;margin-bottom:10px;flex-shrink:0}.faq-channel-icon.whatsapp{background:#e8f8ee;color:#25d366}.faq-channel-icon.phone{background:var(--primary-soft);color:var(--primary-dark)}.faq-channel-icon.email{background:#eef2ff;color:#4f46e5}.faq-channel-title{font-size:14px;font-weight:700;color:var(--text);margin-bottom:3px}.faq-channel-subtitle{font-size:12px;color:var(--muted);margin-bottom:8px}.faq-channel-action{font-size:12px;font-weight:700;color:var(--primary-dark);display:inline-flex;align-items:center;gap:4px}@media (max-width:900px){.faq-hero h1{font-size:32px}.faq-support-grid{grid-template-columns:repeat(3,1fr);gap:10px}.faq-channel-card{padding:14px 10px}}@media (max-width:640px){.faq-hero{padding:24px 0 20px}.faq-hero h1{font-size:26px}.faq-hero p{font-size:14px}.faq-nav-wrap{margin:20px 0 16px;justify-content:flex-start;overflow-x:auto;-webkit-overflow-scrolling:touch;padding-bottom:6px}.faq-categories{flex-wrap:nowrap;justify-content:flex-start;padding-left:2px}.faq-cat-pill{padding:8px 14px;font-size:12.5px;white-space:nowrap;flex-shrink:0}.faq-question-btn{padding:14px 16px;gap:10px}.faq-question-content{flex-direction:column;align-items:flex-start;gap:6px}.faq-question-text{font-size:14.5px}.faq-answer-collapse{padding:0 16px 16px}.faq-support-card{padding:22px 16px}.faq-support-grid{grid-template-columns:1fr;gap:10px}.faq-channel-card{flex-direction:row;text-align:left;padding:12px 14px;gap:12px}.faq-channel-icon{margin-bottom:0;width:40px;height:40px}.faq-channel-info{flex:1}.faq-channel-action{display:none}}